[ Service · ERP / CRM integration ]
Connect ERP, CRM and operational data into workflows people can rely on
AI and automation are only as good as the data behind them. Fourtell builds the integration layer between core systems such as ERP and CRM platforms and the applications, reports and AI features your teams use — with agreed formats, identifiers, schedules, retries and monitoring.
Problems this typically addresses
Duplicated or conflicting data
The same customer, product or supplier exists differently in several systems, with no agreed source of truth.
02Fragile manual exports
Reports depend on CSV exports and spreadsheets that break when someone is away.
03Integrations nobody monitors
Feeds fail silently and issues are discovered by users, not by the system.
What a good integration should deliver
- Documented interfaces, identifiers and source-of-truth rules
- Scheduled or event-based synchronisation with retries and alerts
- Portable exports and APIs for future systems
- A clear split of responsibilities with your ERP/CRM partner
How we work
1 · Diagnostic
Map the current process, data sources, owners and constraints around the systems to integrate, and agree a measurable baseline before anything is built.
2 · Scope and architecture
Define the functional scope, integrations, roles, security requirements and acceptance criteria in a written proposal.
3 · Build and pilot
Deliver in short iterations with a pilot group, human review where decisions matter, and written acceptance against the agreed essentials.
4 · Operate and evolve
Run, monitor, maintain and evolve the platform under the agreed service conditions, and compare measured results with the baseline.
Frequently asked questions
Do you replace our ERP or CRM?
No. We integrate with existing systems. Where your ERP/CRM partner must expose data, we agree the format and responsibilities with them.
Which systems can you connect?
Any system with a documented API, database access or reliable file exchange can be assessed. We confirm feasibility during the diagnostic rather than claiming ready-made connectors.
How is a project priced?
Fourtell usually works under a monthly managed-platform fee with a minimum term; acquisition models can also be proposed. Fees, terms, ownership and any IP transfer are defined case by case in the contract — nothing is assumed in advance.
Every engagement starts with a diagnostic conversation. Scope, fees and contract terms are agreed in writing per project.
